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Size property isn't available in my event metadata

  • January 20, 2023
  • 1 reply
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Size isnt showing in my event properties. So I cant copy the code into my email. How do I make my email tracking size from my site ?. I use woocommerce

Best answer by David To

Hello @Nils,

Welcome to the Klaviyo Community!

If you aren’t seeing a specific property come through as part of an event’s metadata, I would suggest double checking your product catalog and ensure your product is setup correctly.

In my experience, since WooCommerce categorizes product size as a product attribute, you may miss it when reviewing your event’s raw data since it won’t come through as “size”. Instead, you may want to look under Attributes to see if it’s coming through correctly. 

I hope this helps!

David

 

1 reply

David To
Klaviyo Employee
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  • Klaviyo Employee
  • 2455 replies
  • Answer
  • January 23, 2023

Hello @Nils,

Welcome to the Klaviyo Community!

If you aren’t seeing a specific property come through as part of an event’s metadata, I would suggest double checking your product catalog and ensure your product is setup correctly.

In my experience, since WooCommerce categorizes product size as a product attribute, you may miss it when reviewing your event’s raw data since it won’t come through as “size”. Instead, you may want to look under Attributes to see if it’s coming through correctly. 

I hope this helps!

David