Using PHP SDK (API Revision: 2023-08-15) Can I get profile by email?

Forum|Forum|2 years ago
September 11, 2023
5 replies
388 views

Hi!

I’m transitioning from the old version to the new Klaviyo API. I’m using the php SDK but I found an issue when createProfile() and now I think there is more than one issue.

So I’m thinking to use the raw PHP using this Klaviyo API Documentation

I found that we MUST HAVE the Unique ID (Klaviyo) of the user in order to getProfile, I dont have that ID saved on the database, we used to query by email.
I can save the Unique ID on the database from now on, but I would like to know if there is a way to getProfile by email instead of Unique ID or what could be the option here for the users that are already saved on Klaviyo and I dont have the Unique ID ?

Thank you

This topic has been closed for replies.

Best answer by Brian Turcotte

Hi @veroca!

My apologies for the delay here! To accomplish this, you could use the Get Profiles endpoint, but add a filter for email equals xyz:

Get Profiles

The PHP SDK supports this endpoint, and this method would avoid the issue you’re encountering.

Best,

Brian

Brian Turcotte

Klaviyo Alum

Hi @veroca!

I’m going to check on this with Engineering and I’ll update the thread ASAP!

Best,

Brian

V

verocaAuthor

Contributor III

Thank you so much @Brian Turcotte, I just found out that we actually saved it in a different db. but I’m curious about what the engineering team will reply to you!! Thank you again for your response!

V

verocaAuthor

Contributor III

Hi @Brian Turcotte Did you get any response about this?
Now this became a real problem to my company.
When we create a klaviyo profile $response = $this->klaviyoClient->Profiles->createProfile($body); we are waiting for the response in order to save the KlaviyoId in our database, but because, i guess, a timeout or limit rate happened, the profile was created on Klaviyo but we never got the response, so now we have a lot of users with a profile created on Klaviyo but is not a way for us to get those id, please I really appreciate your help with this issue.

Brian TurcotteAnswer

Klaviyo Alum

Hi @veroca!

My apologies for the delay here! To accomplish this, you could use the Get Profiles endpoint, but add a filter for email equals xyz:

Get Profiles

The PHP SDK supports this endpoint, and this method would avoid the issue you’re encountering.

Best,

Brian

W

willy

Contributor I

I get a status code 200 no matter if it exists or not.

Entering:

/api/profiles/?filter=equals(email,"'.$email.'")&fields[profile]=email', […

Update: My bad. Had to return the response into array and then the data

Works:

$response = $this->client->request('GET', $this->api_url.'/profiles/?filter=any(email,["' . $email . '"])', [    'headers' => [        'Authorization' => 'Klaviyo-API-Key ' . $this->api_key,        'accept' => 'application/json',        'revision' => date('Y-m-d'),    ],]);$response = json_decode($response->getBody()->getContents(), true, 512, JSON_THROW_ON_ERROR);if (empty($response['data'])) {    return false;}

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