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cassy.lee
Klaviyo Alum
September 21, 2020

Welcome and Nice to Meet You!

  • September 21, 2020
  • 162 replies
  • 8105 views

Hi Community friends!

Welcome to the beta of our Klaviyo Community Forum. We can't wait to learn more about you and your business. To kick things off, let’s share some proper introductions.

 

  • What's your name? 
  • What are you most passionate about?
  • Where do you work and what is your role?
  • What’s one thing you love most about your company?

We’re stoked to have you here with us, and we’re looking forward to building an incredible community with you.

    162 replies

    Contributor I
    November 17, 2020

    Morning all, 

    What I do:My name is Hershil and am the owner of an electrical bricks and mortar business (selling all the electrical bits that go into a building). I’ve been in this business for about 10 years now and we’ve been operating in the online B2C space for about 7 years with a mixed bag of results to say the least (spending over the top on acquisition and not devoting enough resource to retention). 

    I’ve started using Klaviyo for the past year to limited effect as I tend to have too much to do and not enough time and the larger more profitable and generally more time consuming part of our business is NOT online. 

    In any case, I’ve committed to devoting 20% of my efforts this year (starting 1.10.20 - I’m already 6 weeks behind :::((((( ) to our online operations part of which is trying to get better customer retention!

    Who I am: Dad of 2, enjoy my sport and eating and drinking (don’t we all) and love my work!

    What I would like from this forum: to connect with fellow business owners to share the challenges (and solutions) for online. More importantly, would be great to connect with marketing experts who can share their expertise to help better our busines.

    Looking forward to all the interactions to come!

     

    November 17, 2020

    Hello Klavyio Community :raised_hands:

    I’m Rafa, and I’m currently working as an Art Director at Barner, a company made to empower the life of the digital generations. Also, as I love design challenges and experiment different business areas, I keep some freelancing work and you can check it out on my networks that I’ll leave at the end of this post :desktop:

    I specialize in logo design, branding, web design, digital content and i’m passionate about typography and calligraphy. Also, I love my pets, going outdoors, traveling a lot, get to know people from different cultures, music (I really love music) and cinema.

     

    Since 2018 I’m working with Barner, a company that is making a difference in the world. The balance between professional / personal life, the opportunity to work from my country (yeah, I’m portuguese) and the respect and importance of the people here is what I love the most. Also, everyday is a challenge to create something new (and creativity is free here :heart: ), everyday we achieve something good (recently we turn out to be a B-Corp) and everyday is just a beautiful day to work here.

     

    I’m using Klavyio since May and it’s been a really cool experience, full of learnings and with a bunch of other things to learn, that I want to learn from you, exchanging opinions and experiences from our different perspectives!

     

    Hope to hear from you soon!

     

    My Linkedin

    My Portfolio

    Omar
    Partner - Platinum
    2025 Champion
    November 17, 2020

    Hi everyone, 

    I wonder if someone will read all these welcome messages :grin: but here it goes.

    My name is Omar. I'm passionate about growing online businesses and have been since 2008.

    But first things, first. I'm a father of two amazing daughters, loving husband, long-distance runner, an avid reader, salsa dancer, computer geek & simply fun-loving guy. Recently I've also picked up Mountain biking. 

    Currently, I'm a co-founder of Polaris Growth, an e-commerce growth agency based in the Netherlands. My expertise is e-commerce growth. That's a broad field to be in, so let me explain my journey in growth.

    Starting from a technical background, I was building websites in the late 1990's back when (Microsoft Frontpage was still a thing), had my own ESP for a while and been doing e-mailmarketing from 2008 onwards. Learning about the technical infrastructure was great.

    And what about the user experience?
    My passion for growth got me into Conversion Rate Optimization (CRO) in 2012. Data-driven approach to optimizing systems from a front-end was a whole new world. I've learned a lot and have been actively learning & practicing.

    Working as a consultant for cool brands optimizing their conversions & websites, made me look into online persuasion and behavioral psychology. Learning about the way our brain works and how we interact online opened up another world for me. I've been using these principles since 2014.

    The final phase was 2017 when I was helping companies optimize for online revenue. Increasing Customer Lifetime Value (CLV) made me come back to where I started: email marketing.

    In the beginning of 2020 we (my business partner Ewoud and I) founded Polaris Growth to help e-commerce brands grow their online revenue. I love to combine everything I've learned in online funnels: online persuasion, the technical side of marketing automation and increasing customer lifetime value (CLV).

    My expertise:

    • Klaviyo marketing automation specialist
    • Conversion Optimization Consultant
    • E-commerce Growth Specialist
    • Technical things like Google/ Data & Analytics, Tag Manager

    The thing I love most about Polaris Growth is two folded.

    1. Personally the energy of working with a business partner combining our knowledge instead of working as a freelancer we're building up an agency and actively growing the team.
    2. The second reason I love about Polaris Growth is our clients and the work we do for them. It's great to see the impact we can make using the owned media channels by understanding the growth levers. Also some of our clients are in the sustainable and healthy (natural ingredients) market which ticks my boxes of helping to make a better world (for my kids to live in).

    For those Dutchies on this forum, we've created a couple of interesting resources (in Dutch). 

    Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit
    November 17, 2020

    Hi everyone, 

    I wonder if someone will read all these welcome messages :grin: but here it goes.

    My name is Omar. I'm passionate about growing online businesses and have been since 2008.

    But first things, first. I'm a father of two amazing daughters, loving husband, long-distance runner, an avid reader, salsa dancer, computer geek & simply fun-loving guy. Recently I've also picked up Mountain biking. 

    Currently, I'm a co-founder of Polaris Growth, an e-commerce growth agency based in the Netherlands. My expertise is e-commerce growth. That's a broad field to be in, so let me explain my journey in growth.

    Starting from a technical background, I was building websites in the late 1990's back when (Microsoft Frontpage was still a thing), had my own ESP for a while and been doing e-mailmarketing from 2008 onwards. Learning about the technical infrastructure was great.

    And what about the user experience?
    My passion for growth got me into Conversion Rate Optimization (CRO) in 2012. Data-driven approach to optimizing systems from a front-end was a whole new world. I've learned a lot and have been actively learning & practicing.

    Working as a consultant for cool brands optimizing their conversions & websites, made me look into online persuasion and behavioral psychology. Learning about the way our brain works and how we interact online opened up another world for me. I've been using these principles since 2014.

    The final phase was 2017 when I was helping companies optimize for online revenue. Increasing Customer Lifetime Value (CLV) made me come back to where I started: email marketing.

    In the beginning of 2020 we (my business partner Ewoud and I) founded Polaris Growth to help e-commerce brands grow their online revenue. I love to combine everything I've learned in online funnels: online persuasion, the technical side of marketing automation and increasing customer lifetime value (CLV).

    My expertise:

    • Klaviyo marketing automation specialist
    • Conversion Optimization Consultant
    • E-commerce Growth Specialist
    • Technical things like Google/ Data & Analytics, Tag Manager

    The thing I love most about Polaris Growth is two folded.

    1. Personally the energy of working with a business partner combining our knowledge instead of working as a freelancer we're building up an agency and actively growing the team.
    2. The second reason I love about Polaris Growth is our clients and the work we do for them. It's great to see the impact we can make using the owned media channels by understanding the growth levers. Also some of our clients are in the sustainable and healthy (natural ingredients) market which ticks my boxes of helping to make a better world (for my kids to live in).

    For those Dutchies on this forum, we've created a couple of interesting resources (in Dutch). 

     

    I Just wanted to let you know I’ve read your welcome message :laughing: actually is fun to be back on the forum vibes, as fun as remembering that Microsoft Front Page existed! ahah

    As you’re specialized in funnels and email marketing, I wonder if you have a suggestion of any good book, course, youtube channel, etc. that could be interesting for starting taking more advantage on email Flows.

    Actually, I’m new at this subject, I really enjoy the psychological and design part of it, but there’s much more! Also, I work at a start up, so we take projects and make them happen by learning, experiencing and improve what needs to be improved, so I could really use some training in Email marketing !

    Thanks in advance!

    Philip.Koletsis
    Partner - Silver
    Partner - Silver
    November 17, 2020

    Hey there Klaviyo Fellows!

     

    My name is Philip. Koletsis, and I’m excited to be a part of this great team.

     

    I also love outdoor activities (especially if they include snowboarding or kitesurfing). I’m an eCommerce Growth Expert helping eCommerce Companies to grow at a sustainable rate.

     

    Best,

    Phil

    - The journey of a thousand miles begins with a single step. -
    Omar
    Partner - Platinum
    2025 Champion
    November 17, 2020

    Hi everyone, 

    I wonder if someone will read all these welcome messages :grin: but here it goes.

    My name is Omar. I'm passionate about growing online businesses and have been since 2008.

    But first things, first. I'm a father of two amazing daughters, loving husband, long-distance runner, an avid reader, salsa dancer, computer geek & simply fun-loving guy. Recently I've also picked up Mountain biking. 

    Currently, I'm a co-founder of Polaris Growth, an e-commerce growth agency based in the Netherlands. My expertise is e-commerce growth. That's a broad field to be in, so let me explain my journey in growth.

    Starting from a technical background, I was building websites in the late 1990's back when (Microsoft Frontpage was still a thing), had my own ESP for a while and been doing e-mailmarketing from 2008 onwards. Learning about the technical infrastructure was great.

    And what about the user experience?
    My passion for growth got me into Conversion Rate Optimization (CRO) in 2012. Data-driven approach to optimizing systems from a front-end was a whole new world. I've learned a lot and have been actively learning & practicing.

    Working as a consultant for cool brands optimizing their conversions & websites, made me look into online persuasion and behavioral psychology. Learning about the way our brain works and how we interact online opened up another world for me. I've been using these principles since 2014.

    The final phase was 2017 when I was helping companies optimize for online revenue. Increasing Customer Lifetime Value (CLV) made me come back to where I started: email marketing.

    In the beginning of 2020 we (my business partner Ewoud and I) founded Polaris Growth to help e-commerce brands grow their online revenue. I love to combine everything I've learned in online funnels: online persuasion, the technical side of marketing automation and increasing customer lifetime value (CLV).

    My expertise:

    • Klaviyo marketing automation specialist
    • Conversion Optimization Consultant
    • E-commerce Growth Specialist
    • Technical things like Google/ Data & Analytics, Tag Manager

    The thing I love most about Polaris Growth is two folded.

    1. Personally the energy of working with a business partner combining our knowledge instead of working as a freelancer we're building up an agency and actively growing the team.
    2. The second reason I love about Polaris Growth is our clients and the work we do for them. It's great to see the impact we can make using the owned media channels by understanding the growth levers. Also some of our clients are in the sustainable and healthy (natural ingredients) market which ticks my boxes of helping to make a better world (for my kids to live in).

    For those Dutchies on this forum, we've created a couple of interesting resources (in Dutch). 

     

    I Just wanted to let you know I’ve read your welcome message :laughing: actually is fun to be back on the forum vibes, as fun as remembering that Microsoft Front Page existed! ahah

    As you’re specialized in funnels and email marketing, I wonder if you have a suggestion of any good book, course, youtube channel, etc. that could be interesting for starting taking more advantage on email Flows.

    Actually, I’m new at this subject, I really enjoy the psychological and design part of it, but there’s much more! Also, I work at a start up, so we take projects and make them happen by learning, experiencing and improve what needs to be improved, so I could really use some training in Email marketing !

    Thanks in advance!

    @Rafa_Barner 
     

    One source I can recommend especially all the courses is CXL (conversion XL). One of the best courses with industry leaders teaching the ropes. This is I think the best place online period.

     

    As far as books there are just too many these are about psychology specific

    1. Thinking fast and slow by Daniel Kahneman
    2. Decoded - the science behind why we buy - Phil Barden
    3. Made to stick - Heath brothers

    As far as useful resources

    1. Cognitive bias list https://en.wikipedia.org/wiki/List_of_cognitive_biases
    2. Cognitive bias svg - print it out and stick to the wall… https://commons.wikimedia.org/wiki/File:Cognitive_bias_codex_en.svg
    3. Ezra firestone's smart marketer - https://smartmarketer.com/
    4. Get yourself deeper into RFM - https://en.wikipedia.org/wiki/RFM_(market_research)
    5. Checkout @AndriyBoychuk's youtube channel - https://www.youtube.com/c/Flowiumm/
    6. Omniconvert has a great channel about RFM as well - https://www.youtube.com/user/Marketizator

    Hope this helps

    Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit
    Shristy
    Contributor I
    Contributor I
    November 17, 2020

    Hi Everyone, 

    My name is Shristy. So nice to meet all of you and really excited about this platform and all the good it’s going to bring. 

    I am really passionate about cooking and trying new recipes. I have also gotten into baking recently and learning all the new techniques and recipes makes it all fun. 

    I am the Director of Ecommerce for San Diego Hat Company. I oversee all Digital Marketing, Email Communications and online sales across multiple channels for the company. 

    I love working with the team here. There is so much flexibility when it comes to trying new ideas and strategies, which makes it always challenging but also very exciting. Love seeing all the results we get from the collaboration and campaigns that are positively impacting the growth in sales for the company. 

    Happy to connect and really looking forward to learn more.

     

    Shristy Chhetri
    Lamontnomad
    Contributor I
    Contributor I
    November 17, 2020

    Hello everyone.  My name is Damon.  I started my business a couple months ago and heard great things about how Klaviyo could help with my marketing and customer service.  I’m passionate about reaching those that don’t know Christ and producing designs and products that will reach those in and out of the church.  I’m the owner of Wrighteous Wear LLC a Christian apparel online store.  My full time job outside of that is working for the federal government as part of the Dept. of Justice.  I love that I have the freedom to be creative and the excitement from hearing how my products/designs have helped spark conversations.  I’m hoping to learn as much as I can to help make the process a little more automated so I don’t get too burned out from working both jobs.

    Living Righteous for Him
    valerie
    Contributor I
    Contributor I
    November 18, 2020

    Hi y’all! I’m Valerie, I’m really into any and everything that can bring simultaneous joy and ease into my life. One of the many passions that brings both these things and more is my love of plants. And that love brought me to my current job as a Performance Marketing Manager at The Sill :) 

    Excited to be in community with y’all and to learn some tips and tricks from some of the more seasoned Klaviyo users in the group! This is my first job using it so I’m still getting the hang of the system.

    shivrajbassi
    Contributor I
    Contributor I
    November 18, 2020

    Hello Klaviyo community.

    My name is Shiv and I’m the Founder & CEO of Innermost, a modern nutrition brand that creates targeted products to optimise the body and sharpen the mind. Passionate about building out business and have been using Klaviyo for a few years (after switching from Mailchimp). Great to be here.

    Shiv

    Shivraj Bassi