Need Help With Treeapp Klaviyo Integration

Question

Hello!

I need some guidance with integrating TreeApp into my Klaviyo account and testing the flows.

Here's what I've done so far:

Connected TreeApp in the backend
Created a flow with the "Placed Order" trigger

Set up a webhook with the TreeApp key using this code:

{ "quantity": 1, "profile_id": "{{person.KlaviyoID}}" }

Now, I have a few questions:

Is this code correct for planting one tree per order using TreeApp?
How can I test and send the TreeApp flows to see how they look? Do I need to design my own template for this?
Are there any additional steps or configurations required in Klaviyo for a seamless integration?

Your guidance would be greatly appreciated. If you have any resources or documentation that can assist me, please share them.

Thanks in advance

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Best answer by Brian Turcotte 24 May 2023, 04:39

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Brian Turcotte · Accepted Answer

Hi @Oliver.T!The flow setup willvary greatlydepending on what you’re looking to accomplish, but I can definitely provide some clarifying points:First, you’ll have to make sure you’re integrated with Treeapp using their instructions.The webhook step is only intended to send the message to Treeapp to plant a tree, so you won’t message the customer in that part.If you’d like to message the customer 1 day after the order is placed, you can add a time delay component after the trigger or webhook step, and set it to one day. Here are some more detailed instructions on time delays:How to add a time delay to a flowAfter the time delay, you can positionyour email step where you write a message to the customer informing them that they’ve planted a tree. If you’re planning on informing each customer that they’ve planted 1 tree after everyorder, you don’t even technically the values you referenced - you could just write in the body of the email that a tree has been planted, and they will receive that email every time they place an order.I hope this helps!- Brian

Brian Turcotte · Answer

Hi @Oliver.T!I actually just posted a solution recipe for this exact integration here, where there are clear and expansive steps on how to integratecorrectly:To answer your questions more directly:Yes, as long as your flow is set up correctly (as instructed in the above article), the correct webhook body would be structured just how you had it:{  "quantity": 1,  "profile_id": "{{person.KlaviyoID}}"}Here’s our detailed Help Center article on how to preview and test flows:How to test and preview flow messagesEach integration will require different steps/considerations to ensure its effectiveness, but for this specific integration, the above solution recipeoffers very detailed instructions. If you have unexpected difficulty with the integration while following these steps, feel free to replyor start a new thread where we can take a look at any specific issues!I hope this helps, and thanks for using the Community!- Brian

Need Help With Treeapp Klaviyo Integration

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