I have a client that was just set up on Klaviyo at the end of November. She’s had over 2500 new emails on her list but has only gotten 24 signups from the popup and only a couple hundred orders from shopify. Looking at the profiles they have really odd profile IDs and email addresses so I think these are all spam bots.
- How do I troubleshoot where they are coming from so that we can fix? There is no source info in their profile.
- How do I clean them out and how do I automate that so process?