Hey fam, my client has a case I am trying to solve in multiple ways but nothing seems to work so far.
I am a little bit discouraged to be honest. That’s why I am reaching out to you awesome fellow Klaviyo experts!
Have you ever faced spam attacks?
Еxample: gf5@shiro3710.akira17.webvan.site
In this case the situation is as follows:
- Shopify eCommerce - integrated with Klaviyo
- Google reCaptcha is ON
- Double opt-in on all lists is ON
- Installed Blocky - Shopify plug-in blocking VPN users (recommended from the Klaviyo chat support friends)
- Filters in segments
- List Clean Up - Suppress and Delete all subscribers that haven’t:
- Checkout Started zero times over all time
- Viewed Product zero times over all time
- Clicked Email zero times over all time
- Clicked Email zero times over all time
- Opened Email zero times over all time
- Person is not suppressed for email
- Received Email zero times over all time
That’s what has been done and for some reason even when I removed all sign up forms both footer and pop ups = we were still getting spam attacks.
Nothing seems to work.
How can you keep a clean email list in this case? I am amazed how bots or whatever it is can get through the double-opt-in and reCaptcha…
I am not sure what to do
Best answer by Dov
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