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Recap discussion: Getting started with Customer Hub

  • February 27, 2025
  • 1 reply
  • 70 views

Emily Shea
Klaviyo Employee
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This post contains resources related to our live training, Getting started with Customer Hub, which takes place on a recurring basis. You can register to attend the next session here

Download our Getting started with Customer Hub checklist here. This will guide your next steps as you set up Customer Hub. 

 

Klaviyo Customer Hub is a signed-in customer experience for your online store that enhances interactions across multiple touchpoints. With Customer Hub, you can incentivize signed-in shopping, provide better customer support, drive revenue with dynamic offers and personalized product recommendations, and simplify the post-purchase experience, from starting a return to managing a subscription. It's like the most helpful in-store sales assistant in the world just landed on your website, ready to help your customers. During this session, we learn what Customer Hub is, and we walk through enablement and customization together. 

Watch a recording of a previous session below: 

 

Klaviyo Academy:

Getting started with Customer Hub 

 

Klaviyo Help Center articles: 

Getting started with Customer Hub 

Understand the Customer Hub dashboard 

How to create content blocks for Customer Hub

How to connect Smile.io to Customer Hub

How to show Klaviyo Reviews in Customer Hub

How to display favorited items in Customer Hub

How to display product recommendations in Customer Hub

How to style your Customer Hub

Getting started with web chat

 

Shopify resources: 

 

Setting up and managing customer accounts 

Customer accounts and legacy accounts in Shopify 

 

For feedback about Customer Hub functionality, email customerhub@klaviyo.com

Did this topic or the replies in the thread help you find an answer to your question?

1 reply

  • Contributor I
  • 1 reply
  • March 5, 2025

I would love to see a sample email from Klaviyo providing ideas and examples for how my customers can best use the Customer Hub. I was on the webinar today, but haven’t fully grasped the best way to explain it to my customers. Thank you. Great webinar!