Recap discussion: [Interactive workshop] Automate your BFCM support with Customer Agent
Whether you joined the workshop live or are catching up now, this post contains resources related to our live training Automate your BFCM support with Customer Agent. You can watch the recording of the last session (once it is available) below and access the checklist here.
Want to learn more? Check these resources:
Help Center articles:
- Getting started with Customer Agent
- How to launch your Customer Agent
- How to configure escalation rules
- Managing Customer Agent settings
- How to test your Customer Agent
- How to automatically sync website content for Customer Agent
- Customer Agent profile tools in Klaviyo
- Guide to using Customer Agent on SMS
- Understanding Skills
- How to set your tone of voice
- Understanding the performance dashboard
- Understanding Guidance
- Getting started with Web Chat
- How to write your brand summary
- How to configure communication style rules
Academy course:
Live training:
Need help? Thread your questions below, or contact our Support team for technical troubleshooting. You can also browse our Agency Partner Directory if you need help on strategy or execution.