Contributor I

Abandoned Cart Emails for Multiple Currency WordPress Website

Forum|Forum|4 years ago
November 8, 2021
1 reply
436 views

Dear support team,

This is my website https://www.thesstudioonline.com/ build by WordPress woocommerce website that ships worldwide. Our default currency is ₹ INR but we have a currency selector on-site which prompts users to view the site in other currency. Most customers are in USA.

Klaviyo is not differentiating currencies in abandoned cart email templates when importing using “item.line_price”, so the automated prices in our flows are a mix of USD, INR…. varying per customer.

How can we import product prices in specific currencies to at the time of customer checkout price?

Note: used currency converter plugin: https://wordpress.org/plugins/woocommerce-currency-switcher/

This topic has been closed for replies.

David To

Klaviyo Employee

Hello @Dextra,

Thanks for sharing your question with the Klaviyo Community!

I know that several Community members, @retention and @Omar in particular, have actually discussed this topic within a Community post prior. I’ve included the post below for your convenience:

In addition, I would suggest taking a look at the comment made by @alex.hong which sheds some more light on this subject:

I hope this helps!

David

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