Hi everyone, I’ve just created my first flow but it does not seem to pull out the image of the product and I have not received the abandoned cart email to the email I am testing it from the client’s website. I set it up as a 2 minute and zero placed orders just to see how it looks but I’ve not received anything..
Welcome to the community
Have you tested the abandoned flow email while in the email editor using “Preview & test”? That will use checkout-started event data so you can review that all is OK with the email.
To help troubleshoot, you’ll need to share
And what ecomm platform are you using?
Regards
Andy
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