Active on site, viewed product and add to cart metrics not tracking other visitors.

Why Active on site, viewed product and add to cart metrics don't tracking other visitors?

Although tracking my behavior. I have integrated Shopify store with Klaviyo and configured these metrics yesterday but having this issue.

This topic has been closed for replies.

Best answer by alex.hong

Hi @Mailbox Manny,

I’m not seeing a link connected to your response. Let me know if that’s a bug.

@Naumi30, I believe we went over something similar in a post here:

So let me know if that response answered your question.

Thanks!
Alex

Partner - Silver

Hi!

Check out this post from another community member who was having the same issue (especially @Dov’s recommendations).

If after going through that and it still doesn’t work, post back in here.

Subscribe. Segment. Send. Repeat.

Klaviyo Alum

Hi @Mailbox Manny,

I’m not seeing a link connected to your response. Let me know if that’s a bug.

@Naumi30, I believe we went over something similar in a post here:

So let me know if that response answered your question.

Thanks!
Alex

Contributor I

Hi @alex.hong,

Yes, that response answered my question. I don’t know how to turn off or delete this post to stop getting answers.

Klaviyo Alum

Great to hear @Naumi30,

I will close this post off for your convenience since the question has now been answered.

Thank you!
Alex

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