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Contributor I
November 23, 2021
Solved

Black Friday Sale Emails

  • November 23, 2021
  • 3 replies
  • 228 views

Hi - I am scheduling our sale emails that will go out over the weekend. I would like to exclude those people who will of purchased during the sale…. For example if they purchase Friday, they won’t get Saturday’s email etc…

Is this exclusion list something I can pre schedule or will I need to do it just before I send the emails so I don’t include those people who have purchased during the sale?

    This topic has been closed for replies.
    Best answer by David To

    Hey @Bobi N.,

    Really appreciate you jumping in and providing that spot on answer and segment rule!

    @NNM_Aus, that understanding is correct! Because segments are dynamically updated automatically, if you had created the segment that Bobi had mentioned of “What someone has done or not done, Placed Order at least once after X date”, this segment would capture all contacts who purchased and triggered the Placed Order event after this specified date.

    In turn, this would allow you to use this specific segment as your exclusion group in all your outgoing campaigns to exclude users who have made a purchase past a specific date. 

    David

    3 replies

    Bobi N.
    Partner - Platinum
    Champion & Partner
    November 23, 2021

    @NNM_Aus 

    You can create segment of people who placed order after certain date.. so the segment would be.. what someone has done or not done - placed order - at least once - after - and add the date you want 

    Head Email Marketing Technician at Flowium
    NNM_AusAuthor
    Contributor I
    November 23, 2021

    Oh thanks Bobi! 

    If I set it to the date we start the sale, then that means I would only need this one list for our multiple emails over the weekend?

     

    David To
    Klaviyo Employee
    David ToAnswer
    Klaviyo Employee
    November 23, 2021

    Hey @Bobi N.,

    Really appreciate you jumping in and providing that spot on answer and segment rule!

    @NNM_Aus, that understanding is correct! Because segments are dynamically updated automatically, if you had created the segment that Bobi had mentioned of “What someone has done or not done, Placed Order at least once after X date”, this segment would capture all contacts who purchased and triggered the Placed Order event after this specified date.

    In turn, this would allow you to use this specific segment as your exclusion group in all your outgoing campaigns to exclude users who have made a purchase past a specific date. 

    David