Skip to main content
Solved

Can you search profiles by organization?

  • June 14, 2023
  • 2 replies
  • 185 views

Forum|alt.badge.img+2

Is it possible to search profiles by organization? I have a lot of wholesale accounts and don’t always have the email address or first name handy. But when I search for the business name, nothing shows up in the search results.

Best answer by David To

Hello @Michelle_,

Welcome to the Klaviyo Community!

Although Klaviyo’s global search function is useful in searching for specific profiles by emails or campaigns and flows with specific keywords, searching by an organization property is not supported. 

Instead, you could always create a segment to help in achieving your goal in identifying profiles who are a part of a specific organization. This can be done by using the segment rule “Properties about someone, Organization equals X”. 

I hope this helps!

David

2 replies

David To
Klaviyo Employee
Forum|alt.badge.img+60
  • Klaviyo Employee
  • Answer
  • June 15, 2023

Hello @Michelle_,

Welcome to the Klaviyo Community!

Although Klaviyo’s global search function is useful in searching for specific profiles by emails or campaigns and flows with specific keywords, searching by an organization property is not supported. 

Instead, you could always create a segment to help in achieving your goal in identifying profiles who are a part of a specific organization. This can be done by using the segment rule “Properties about someone, Organization equals X”. 

I hope this helps!

David


Forum|alt.badge.img+2
  • Contributor I
  • July 1, 2025

Why can’t Klaviyo just provide wildcard functionality in profile search? It can’t be that hard to do. Your customers keep asking for it.