Cart Abandonment for Stripe

Forum|Forum|1 year ago
November 1, 2024
4 replies
308 views

Hello all!

I recently moved away from woo-commerce and now use stripe for checkout. The issue i’m having is I don’t see any end point or trigger for Stripe to tell Klaviyo that there is a cart abandonment or someone has started the checkout process. I can’t be the only one with this issue. Please help!!!

Greg

This topic has been closed for replies.

Best answer by DavidSandel

https://docs.stripe.com/payments/checkout/abandoned-carts

DavidSandelAnswer

Partner - Silver

https://docs.stripe.com/payments/checkout/abandoned-carts

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G

gster3000Author

Contributor I

I’m on the web version @DavidSandel

DavidSandel

Partner - Silver

I don’t understand what that means in this context.

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J

justpolythings

Contributor I

The problem here is that Klavio’s Stripe integration doesn’t support Stripe’s `checkout.session.expired` event which is what the Stripe documentation says to use for an abandoned cart.

Hopefully Klavio adds support for this soon, because currently it’s not possible without using an additional 3rd party service to send this stripe webhook to klavio.

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