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Contributor I
Apr 25, 2022 6:39 PM UTC
Solved

Could someone help me to add the custom font?

Hi! Could someone help me to add a custom font?
My developer has genereated the html code according to the instruction. 

But it doesn’t  work.

I tried to find the button “add font” but it’s unavailable. My account has the role of manager. 

What can be wrong?

 

 

 

    This topic has been closed for replies.
    alex.hong
    alex.hongAnswer
    Klaviyo Alum
    Apr 26, 2022 12:26 AM UTC

    Hi there @Sauf Asia Network,

    Welcome to the Community.

    Sorry to hear you are having issues with your font. As we are not sure where the exact step you are running into issues, I would recommend you and your developer go through these two Community articles and see if you are facing a similar issue:

     

    Thank you and look forward to hearing back,

    Alex

    2 replies

    alex.hong
    alex.hongAnswer
    Klaviyo Alum
    Apr 26, 2022 12:26 AM UTC

    Hi there @Sauf Asia Network,

    Welcome to the Community.

    Sorry to hear you are having issues with your font. As we are not sure where the exact step you are running into issues, I would recommend you and your developer go through these two Community articles and see if you are facing a similar issue:

     

    Thank you and look forward to hearing back,

    Alex

    Contributor I
    Apr 26, 2022 7:31 AM UTC

    Alex, thank you. 😊 I will go through the articles you mentioned.