Hey friends,
I have already setup dns record. While checking out the show original in Gmail. SPF and DKIM are shown as passed but the dmarc record is being shown as failed.
I am not sure why because I have domain records already setup in my dns provider, which is shopify. You can see some of the images/screenshots here:
Please help me out!
Thanks in advance
Sameer
Best answer by whereisjad
Does it show as send.rootdomain.com?
Maybe you can try changing the sender to support@send.rootdomain.com and see if it makes that error go away?
+17
also could be subdomain sending without coverage if mail is sent from:
hello@send.yourdomain.com
But:
DMARC exists only on yourdomain.com
I removed the record from shopify. And delete the branded old branded sending domain. Still it shows dmarc records as failed. sending email is support@rootdomain.com. there is no double dmarc records either
please help
+17
Does it show as send.rootdomain.com?
Maybe you can try changing the sender to support@send.rootdomain.com and see if it makes that error go away?
+28Hi
Is DMARC still showing as failing? If so, would you mind sending over a screenshot of your DMARC record and DNS records? That’ll help us determine why this is happening.
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