Does adding profiles already in Klaviyo to a list increase the profile count?

Forum|Forum|4 years ago
June 16, 2022
1 reply
146 views

Hi Klaviyo Team, I would like to ask is our active profile will increase if we adding same profile in the list? Or it will automatically exclude the profile?

Thank you in advance.

accounts and settings

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Best answer by Taylor Tarpley

Hi @Laila,

Thanks for sharing your question with us!

If an active profile is already in your Klaviyo account, but you are uploading it into a singular list for instance, it will not increase your profile count as Klaviyo recognizes the profile is already in your account. For more insight on this I would recommend checking out these Community threads and Academy courses to build on your Klaviyo knowledge!

Thanks for participating in the Community!

-Taylor

Taylor TarpleyAnswer

Community Manager

Hi @Laila,

Thanks for sharing your question with us!

If an active profile is already in your Klaviyo account, but you are uploading it into a singular list for instance, it will not increase your profile count as Klaviyo recognizes the profile is already in your account. For more insight on this I would recommend checking out these Community threads and Academy courses to build on your Klaviyo knowledge!

Thanks for participating in the Community!

-Taylor

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