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Contributor I
June 16, 2022
Solved

Does adding profiles already in Klaviyo to a list increase the profile count?

Hi Klaviyo Team, I would like to ask is our active profile will increase if we adding same profile in the list? Or it will automatically exclude the profile?

 

Thank you in advance.

This topic has been closed for replies.
Taylor Tarpley
Community Manager
June 16, 2022

Hi @Laila, 

 

Thanks for sharing your question with us!

 

If an active profile is already in your Klaviyo account, but you are uploading it into a singular list for instance, it will not increase your profile count as Klaviyo recognizes the profile is already in your account. For more insight on this I would recommend checking out these Community threads and Academy courses to build on your Klaviyo knowledge! 

 

Thanks for participating in the Community! 

-Taylor

1 reply

Taylor Tarpley
Community Manager
Community Manager
June 16, 2022

Hi @Laila, 

 

Thanks for sharing your question with us!

 

If an active profile is already in your Klaviyo account, but you are uploading it into a singular list for instance, it will not increase your profile count as Klaviyo recognizes the profile is already in your account. For more insight on this I would recommend checking out these Community threads and Academy courses to build on your Klaviyo knowledge! 

 

Thanks for participating in the Community! 

-Taylor