Drop Down on Mobile

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Hi there,

I have a drop down on my sign up form for klaviyo for shoe sizes however on mobile the drop down option doesn’t seem to work. I am not able to scroll further down the options and select larger sizes. Any help?

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alex.hongAnswer

Klaviyo Alum

Hi @Chand Patel,

Thanks for posting to the Community!

Would love to ask a few questions to see what might be causing this. It is indeed odd behavior that the form does not work. Are you seeing that the form itself does not scroll at all? Or can you not see options appear? I suggest checking to see if you have any site errors or warnings that may be leading to this behavior. Please check your site logs and look for any violations that might be coming up.

Thank you!
Alex