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Contributor I
May 13, 2022
Solved

Email template accidentally deleted - how to recover it?

  • May 13, 2022
  • 1 reply
  • 1537 views

Hi the Klaviyo Community!

I accidentally deleted a email template of mine, is there a way of recovering it?

    This topic has been closed for replies.
    Best answer by stephen.trumble

    Hey @yuni yunan 

    Welcome to the Klaviyo Community! Sorry to hear that you accidentally deleted your email template.

    First thing to remember that only email templates from a Flow can be recovered. The quickest and easiest way to recover a template from a flow is to reach out to Klaviyo support. They will be able to help you recover it, just send the name of the email or the email ID (if you have it) with your initial ticket and they should be able to help you get it back into your account.

    Thank you so much for being part of the Klaviyo Community!

    1 reply

    stephen.trumble
    Klaviyo Alum
    May 13, 2022

    Hey @yuni yunan 

    Welcome to the Klaviyo Community! Sorry to hear that you accidentally deleted your email template.

    First thing to remember that only email templates from a Flow can be recovered. The quickest and easiest way to recover a template from a flow is to reach out to Klaviyo support. They will be able to help you recover it, just send the name of the email or the email ID (if you have it) with your initial ticket and they should be able to help you get it back into your account.

    Thank you so much for being part of the Klaviyo Community!

    -Stephen