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Email Usage Limit and Plan Questions

  • January 21, 2022
  • 3 replies
  • 353 views

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  • Contributor I
  • 4 replies

Hey Guys,

Would plan limit the flows?

Best answer by stephen.trumble

Hey @Bibek 

Thank you so much for reaching out to the Klaviyo Community!

The plan you are on will impact your ability to send from a flow only if you run out of email or SMS messages on your plan. However, you can Enable auto-upgrades in your account to make sure that this does not happen if you have a higher than normal need to send.

Hope this article helps! Thank you again for being part of the Klaviyo Community!

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stephen.trumble
Community Manager
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  • Community Manager
  • 1518 replies
  • Answer
  • January 22, 2022

Hey @Bibek 

Thank you so much for reaching out to the Klaviyo Community!

The plan you are on will impact your ability to send from a flow only if you run out of email or SMS messages on your plan. However, you can Enable auto-upgrades in your account to make sure that this does not happen if you have a higher than normal need to send.

Hope this article helps! Thank you again for being part of the Klaviyo Community!


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  • Author
  • Contributor I
  • 4 replies
  • January 22, 2022

Hey @stephen.trumble 

Thank you for your prompt response! Apricate your support. 

Bibek


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  • Author
  • Contributor I
  • 4 replies
  • January 22, 2022

Hey @stephen.trumble 

I have another question! My 

Current Month's Usage is

2348 of 1500 active emailable profiles 157% Usage. I don't understand it. 

Is my flows are active? It seems like people are getting flows emails but on the other hand I don’t see any sales from the emails from few days.