Emails keep going to promo folder with double opt in on

My emails keep going to promo folder with double opt in on.

Is there a work around for this?

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Best answer by Dov

Hi @ashley12345,

Thanks for sharing this question with us.

We have a lively thread on the promotions tab, where other members of our community provided some great advice:

Additionally, whether double-opt in is enabled or disabled will not have a direct impact on emails going to promotions.

I hope that’s helpful and thanks for being a member of our community.

DovAnswer

Klaviyo Alum

Hi @ashley12345,

Thanks for sharing this question with us.

We have a lively thread on the promotions tab, where other members of our community provided some great advice:

Additionally, whether double-opt in is enabled or disabled will not have a direct impact on emails going to promotions.

I hope that’s helpful and thanks for being a member of our community.

DD

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