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Contributor I
February 14, 2021
Solved

Estimated Delivery Date

  • February 14, 2021
  • 3 replies
  • 979 views

How could we insert the live estimated delivery date on Klaviyo from USPS or whichever logistic company? Is that even possible? Or is my last option is to give a general estimated delivery timeframe?

    This topic has been closed for replies.
    Best answer by Dragos

    The best way is to get the Estimated Delivery Date (EDD) from couriers and pass it to Klaviyo via API.

    If you want to do this easily, you can use a service like WeSupply Estimated Delivery Date that already integrates with most of the couriers and has a direct integration with Klaviyo, so no need for development.

    3 replies

    caroline
    Klaviyo Alum
    February 18, 2021

    Hi there,

    You would need a way to get this information from USPS to Klaviyo. If USPS provides this information to you, you could send an API call to Klaviyo to create a custom event such as “Delivery Estimate Available” and you could set up a flow triggered by that event.

    Others might be able to make recommendations on prebuilt solutions for this. I believe ShipStation would be one example.

    Hope this helps.

    Best,

    Caroline

    Caroline Lu
    Bobi N.
    Partner - Platinum
    Champion & Partner
    February 19, 2021

    @BalandiTeam 

    For this we usually use Aftership Integration but for this option to be available to be added in emails you will have to use one of their metrics to start the flow. 

    In this case I would use In Transit (aftership) metric and than you can use this code to automatically populate the expected delivery time for each customer {{ event.extra.ExpectedDelivery }}

    Head Email Marketing Technician at Flowium
    Dragos
    Contributor I
    DragosAnswer
    Contributor I
    May 20, 2022

    The best way is to get the Estimated Delivery Date (EDD) from couriers and pass it to Klaviyo via API.

    If you want to do this easily, you can use a service like WeSupply Estimated Delivery Date that already integrates with most of the couriers and has a direct integration with Klaviyo, so no need for development.

    https://wesupplylabs.com - Never receive "Where is my order?" questions again!