+2Hello,
I want to exclude certain products from the browse abandonment flow. For example, when the customer looks at the Jewish brochures, I want to exclude 1-2 more products in addition to this, such as not showing these products in his email.
My clients use Shopify btw.
How can I do this?
Best answer by Bobi N.
+45Not clear exactly on what you want to do here? Do you want not to show the product block if people are viewing that product or you don’t want to send an email at all?
If you don’t want to send email at all you can add trigger filter saying that the product they triggered this flow is not this specific product (and then have the same thing repeated several times for all the products you want to exclude)
Or if you want to send the email but if it is specific product not to show the block you can use the answer given in this post in the community
+2No, I want to send the email but I don't want to show those products in the email. In other words, if the user has reviewed the Jewish brochure, I don't want to show that product in the email I will send.
+45Then you can use the suggested option in the linked post here in this post . you will probably have to make sure you have the right code and right product name but this should help you show or hide products based on their name
+2
I don’t want to show
https://turnerpublishing.com/products/in-the-catbird-seat this product and https://turnerpublishing.com/collections/lifelights%E2%84%A2 those products
+45
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