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Contributor II
Apr 13, 2024 2:20 PM UTC
Solved

Exporting reviews not working?

I can’t seem to export reviews anymore. Klaviyo used to let us download the CSV file directly through the website portal but now it requires you to open an e-mail download link that they send to you.

Unfortunately, the e-mail download link does not work and it only comes up with an empty file with the titles of the fields but nothing else in it.

Does anyone else have this issue or know a fix?

Regards,

Luke

    Brian Turcotte
    Klaviyo Alum
    Apr 16, 2024 2:53 PM UTC

    Hi @Luke T.!

    I was informed that this should be fixed. Is it still occurring for you now?

    Best,
    Brian

    3 replies

    Brian Turcotte
    Klaviyo Alum
    Apr 16, 2024 2:53 PM UTC

    Hi @Luke T.!

    I was informed that this should be fixed. Is it still occurring for you now?

    Best,
    Brian

    Luke T.Author
    Contributor II
    Apr 27, 2024 12:49 AM UTC

    Hi @Luke T.!

    I was informed that this should be fixed. Is it still occurring for you now?

    Best,
    Brian

    I can confirm that this has been fixed! Thanks Brian 

    Problem Solver I
    Dec 11, 2025 6:12 AM UTC

    Is this still working? it’s been 4 days since i’ve requested an export. I have not received any email.