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Contributor II
April 13, 2024
Solved

Exporting reviews not working?

  • April 13, 2024
  • 3 replies
  • 229 views

I can’t seem to export reviews anymore. Klaviyo used to let us download the CSV file directly through the website portal but now it requires you to open an e-mail download link that they send to you.

Unfortunately, the e-mail download link does not work and it only comes up with an empty file with the titles of the fields but nothing else in it.

Does anyone else have this issue or know a fix?

Regards,

Luke

    Best answer by Brian Turcotte

    Hi @Luke T.!

    I was informed that this should be fixed. Is it still occurring for you now?

    Best,
    Brian

    3 replies

    Brian Turcotte
    Klaviyo Alum
    April 16, 2024

    Hi @Luke T.!

    I was informed that this should be fixed. Is it still occurring for you now?

    Best,
    Brian

    Luke T.Author
    Contributor II
    April 27, 2024

    Hi @Luke T.!

    I was informed that this should be fixed. Is it still occurring for you now?

    Best,
    Brian

    I can confirm that this has been fixed! Thanks Brian 

    Problem Solver I
    December 11, 2025

    Is this still working? it’s been 4 days since i’ve requested an export. I have not received any email.