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How can I create a conditional block in an email flow triggered by viewed product?

  • October 7, 2025
  • 1 reply
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I need to create conditional blocks or sections within the same abandoned browse email that change based on product viewed. It looks like the properties only relate to the recipient of the email, is there a way to code this?

Best answer by whereisjad

@bailet123 could you elaborate more on what you are trying to achieve?  If you built an abandoned browse flow then it means the flow was triggered by a specific Viewed Product event and hence you will be able to leverage the properties of that specific Viewed Product event. Perhaps this link would be helpful to you.

1 reply

whereisjad
Expert Problem Solver IV
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  • Expert Problem Solver IV
  • Answer
  • October 7, 2025

@bailet123 could you elaborate more on what you are trying to achieve?  If you built an abandoned browse flow then it means the flow was triggered by a specific Viewed Product event and hence you will be able to leverage the properties of that specific Viewed Product event. Perhaps this link would be helpful to you.