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Contributor I
goalcrazy
Contributor I
March 22, 2024
Solved

How to stop a bot from joining my email list 100s of times per day

  • March 22, 2024
  • 14 replies
  • 919 views

Hello, tow week ago I started getting 100s of spam emails joining my newsletter per hour. It seems to be the same person… the email address starts with the same name with then a string of numbers and letters.

 

They literally join my email list several times per minute!

 

They have added over 8000 emails to my list in just a couple weeks. I have surpassed all of them, and now turned on double authentication when someone joins my list. But is there any other way to stop this? Has anyone else had this happen?

 

Thanks,

 

Jason V.

      Best answer by Bobby

      Hi @goalcrazy,

      Welcome to the community!

      Sorry to hear about the list bombing activity that you’ve been experiencing. Enabling double opt-in in the list settings is one of the best measures you can take. So, it’s good to hear that you’ve done that.

      An additional measure you can take, depending on the on-site form they’re submitting through, is to enable a technology such as reCAPTCHA to filter out spam/bots before they can submit the form.

      Hope this response is helpful.


      Cheers,
      Bobby

      14 replies

      Bobby
      Partner - Silver
      BobbyAnswer
      Champion & Partner
      March 22, 2024

      Hi @goalcrazy,

      Welcome to the community!

      Sorry to hear about the list bombing activity that you’ve been experiencing. Enabling double opt-in in the list settings is one of the best measures you can take. So, it’s good to hear that you’ve done that.

      An additional measure you can take, depending on the on-site form they’re submitting through, is to enable a technology such as reCAPTCHA to filter out spam/bots before they can submit the form.

      Hope this response is helpful.


      Cheers,
      Bobby

      Freelance Klaviyo Marketer | Klaviyo Partner & Community Champion | check out my services: bobbyleonard.me
      Taylor Tarpley
      Community Manager
      Taylor Tarpley
      Community Manager
      March 29, 2024

      Hi there @goalcrazy,

       

      On top of @Bobby’s great recommendations, I want to share that our Klaviyo team is aware that there has been an uptick in these kinds of incidents lately and we are developing features to combat this easier very soon. So keep your eyes peeled!

       

      -Taylor 

        S
        Contributor I
        simone-a
        Contributor I
        April 17, 2024

        I am experiencing this as well and it’s super frustrating. When can we expect those new features?

        C
        Partner
        ccs-aeh
        Partner
        April 29, 2024

        Same! What’s causing this stuff to happen? It’s really frustrating and it’s costing us money. It’s using up our monthly email send limits & profile count. 

        Drazdauskas
        Contributor IV
        Drazdauskas
        Contributor IV
        May 24, 2024

        Hi there @goalcrazy,

         

        On top of @Bobby’s great recommendations, I want to share that our Klaviyo team is aware that there has been an uptick in these kinds of incidents lately and we are developing features to combat this easier very soon. So keep your eyes peeled!

         

        -Taylor 

        Any update on this?

        Just trying to get s**t done!
        Taylor Tarpley
        Community Manager
        Taylor Tarpley
        Community Manager
        May 25, 2024

        No not yet!! I will update when we have news!

         

        -Taylor

        T
        Contributor I
        toddhaus
        Contributor I
        June 10, 2024

        any update?

        R
        Contributor I
        RareRudy
        Contributor I
        February 10, 2025

        No not yet!! I will update when we have news!

         

        -Taylor

        Just checking on whether there is any news on further measures to stop bot activity?

        On Friday a bot started creating abandoned checkouts on our Shopify store with random number gmail accounts. We came to work on Monday to see 130,000 new customer records in Klaviyo, none opted in. As it happens, almost all were supressed already as they’d triggered our abandoned cart flow and the email was an instant hard bounce. But the thought of what 130,000 hard bounces does to our sender reputation is a worry! The bot is still going, a new attempt every 2 seconds… we’ve turned off our flow for now. 

          A
          Anonymous
          May 21, 2025

          Hello,

          is there any update on this?

          We have hundreds of fake profiles and they keep coming in. It has overwhelmed our capacity and is making it impossible for us to be able to work properly.

          B
          Active Contributor IV
          B B
          Active Contributor IV
          June 12, 2025

          ​@Taylor Tarpley any update here? We are having this issue as well. My biggest concern is that it is affecting our deliverability as there are no workarounds to address that. I can suppress thousands of emails daily, which is annoying, but works. However, there is no way to prevent them from receiving that initial double opt-in email which is bouncing and tanking our deliverability. 

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