How to update profile 'Brand' using triggered flow and back populate

Forum|Forum|3 years ago
December 8, 2022
2 replies
120 views

I would like to be able to update the brand name on each profile using a flow triggered by customer viewing a product from that brand. However to do so I would need to back populate.

Will this work?

Flows

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Best answer by stephen.trumble

Hey @SeanMcC

Thanks for asking the Community another great question.

Just to make sure I am understanding correctly, you want to add a custom profile property through your browse abandonment flow of the brand of product they were looking at? With browse abandonment flows, customers can move through them many times so you may not need to back populate if they return to your site and create another viewed product metric that will trigger your flow with the custom profile property.

Please let me know if I didn’t really understand what you are trying to accomplish!

stephen.trumbleAnswer

Klaviyo Alum

Hey @SeanMcC

Thanks for asking the Community another great question.

Just to make sure I am understanding correctly, you want to add a custom profile property through your browse abandonment flow of the brand of product they were looking at? With browse abandonment flows, customers can move through them many times so you may not need to back populate if they return to your site and create another viewed product metric that will trigger your flow with the custom profile property.

Please let me know if I didn’t really understand what you are trying to accomplish!

-Stephen

S

SeanMcCAuthor

Problem Solver III

Hi Stephen

As many of our profiles dont have a brand assigned I would like to use their activity data eg if brand x is viewed more than 3 times in last year update brand property to brand x and use a flow to do this.

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