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Contributor I
WWVintners
Contributor I
January 25, 2022
Solved

Is there a way for Klaviyo to Age Gating my SMS messages?

  • January 25, 2022
  • 3 replies
  • 329 views

Hi there,

We are a winery and need to have an age gate to opt-in to our SMS messages. Does anyone know of an SMS provider who integrates with Klaviyo and can provide an age-gate?

Thank you!

      This topic has been closed for replies.
      Best answer by Taylor Tarpley

      Hi @WWVintners, 

       

      Thanks for sharing your question with us! Can definitely understand wanting to to age-gate your messages to prevent anyone underage from receiving your messages, especially because SMS messages are more heavily filtrated for compliance. 

       

      I would definitely recommend, using a third-party service to age-gate, not only who receives your SMS messages, but also your website, like Juno. However, to age-gate your SMS, you could create a mult-step signup form to collect users’ phone numbers. The first step of the form can ask the user if they are 21+ with an email/sms field before they proceed any further. You can add a hidden profile property  to the "yes", to add a property to the user’s profile that will attach with the value  "over 21 = yes". The ‘No’ button can essentially close out of the form and/or apply a hidden input of "over 21 = no".

       

      I’d still suggest looking into the third-party age-gate application mentioned before, and of course reaching out to your legal team or lawyers as Klaviyo cannot give official legal council. 

       

      Thank you for your participation in the Community! 

      -Taylor 

      3 replies

      Taylor Tarpley
      Community Manager
      Taylor TarpleyAnswer
      Community Manager
      January 26, 2022

      Hi @WWVintners, 

       

      Thanks for sharing your question with us! Can definitely understand wanting to to age-gate your messages to prevent anyone underage from receiving your messages, especially because SMS messages are more heavily filtrated for compliance. 

       

      I would definitely recommend, using a third-party service to age-gate, not only who receives your SMS messages, but also your website, like Juno. However, to age-gate your SMS, you could create a mult-step signup form to collect users’ phone numbers. The first step of the form can ask the user if they are 21+ with an email/sms field before they proceed any further. You can add a hidden profile property  to the "yes", to add a property to the user’s profile that will attach with the value  "over 21 = yes". The ‘No’ button can essentially close out of the form and/or apply a hidden input of "over 21 = no".

       

      I’d still suggest looking into the third-party age-gate application mentioned before, and of course reaching out to your legal team or lawyers as Klaviyo cannot give official legal council. 

       

      Thank you for your participation in the Community! 

      -Taylor 

      Taylor Tarpley
      Community Manager
      Taylor Tarpley
      Community Manager
      January 26, 2022

      Hi again @WWVintners, 

       

      Upon conversing more with my colleagues, I can confirm that you will need to use a third-party application to age-gate your website and the Klaviyo multi-step form will not be a suitable process to age-gate your SMS! 

       

      -Taylor 

        W
        Contributor I
        WWVintnersAuthor
        Contributor I
        January 26, 2022

        Hi Taylor,

        Thank you for the update. I will go ahead and reach out to Justuno. :)

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