Is there a way upload mobile numbers?

Forum|Forum|4 years ago
March 10, 2022
1 reply
330 views

I have found the articles on uploading landline numbers (with country codes etc). Is there a way to upload mobile numbers to Klaviyo? For example, 077……?

Alternatively, some advice on how to format Excel to convert mobile numbers (currently 77…...) to a functional format.

Thanks for your help.

This topic has been closed for replies.

Best answer by stephen.trumble

Hey @TCokecan

Great question for the Klaviyo Community to help with!

You can absolutely upload your SMS customers phone numbers into Klaviyo! You don’t have to change the formatting for your mobile phone numbers to include the country code (+0) as long as you include a Country column. The article linked before has a table of acceptable phone number formats and what to include in your data to upload successfully. Your excel sheet should look like this as an example:

With the Country Column

Sample CSV file for importing SMS consent into Klaviyo when there’s a country column

I Hope this helps get you on the right path! Thank you so much for being a member of the Klaviyo Community!

stephen.trumbleAnswer

Klaviyo Alum

Hey @TCokecan

Great question for the Klaviyo Community to help with!

You can absolutely upload your SMS customers phone numbers into Klaviyo! You don’t have to change the formatting for your mobile phone numbers to include the country code (+0) as long as you include a Country column. The article linked before has a table of acceptable phone number formats and what to include in your data to upload successfully. Your excel sheet should look like this as an example:

With the Country Column

Sample CSV file for importing SMS consent into Klaviyo when there’s a country column

I Hope this helps get you on the right path! Thank you so much for being a member of the Klaviyo Community!

-Stephen

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