Issues with Images in flow and flow feed!

3 replies
182 views

Hey,

I have added the product blocks and product feeds in the my flow. They are not showing images. I have checked the shopify integration too but it is pulling the data properly.

any help with this

Flows & automation

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sourabhAnswer

Partner

@khushi123 I think your Klaviyo’s integration with Shopify is broken and that’s why you are not receiving any data from Shopify.

You can follow this guide to troubleshoot your integration: Troubleshooting Your Shopify Integration

Or disconnect it first and then make a fresh integration with Shopify using this guide: Guide to Integrating with Shopify

Sourabh | Let's connect - Twitter: @sourabhramsingh, Linkedin: linkedin.com/in/sourabhramsingh/

sourabh

Partner

Hey @khushi123,

Could you please add images of code snippets that you have used in the email template? Also, it looks like this email is from a flow. Could you let me know which flow is it and what metric is triggering this flow?

Thank you

Sourabh | Let's connect - Twitter: @sourabhramsingh, Linkedin: linkedin.com/in/sourabhramsingh/

K

khushi123Author

Contributor I

Hey

It is a abandoned cart - checkout started flow and has default triggers. For some reasons, integration isn't’ fetching real time data from shopify.

sourabhAnswer

Partner

@khushi123 I think your Klaviyo’s integration with Shopify is broken and that’s why you are not receiving any data from Shopify.

You can follow this guide to troubleshoot your integration: Troubleshooting Your Shopify Integration

Or disconnect it first and then make a fresh integration with Shopify using this guide: Guide to Integrating with Shopify

Sourabh | Let's connect - Twitter: @sourabhramsingh, Linkedin: linkedin.com/in/sourabhramsingh/

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