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J
Problem Solver I
JDhere
Problem Solver I
December 8, 2021
Solved

Klaviyo is unable to connect to Magento Server for OAuth Handshake.

  • December 8, 2021
  • 6 replies
  • 1838 views

Quoting this answer: https://community.klaviyo.com/integrations-39/magento-2-4-1-integration-issue-2147?postid=7443#post7443

I have a question to "how to solve that?"

Because I am also facing a similar issue while integrating.
 

We ran into an error

There was an error while integrating your Klaviyo account with Magento 2. Below are the details about your error

Klaviyo is unable to connect to Magento Server for OAuth Handshake.Url tried was: NonePlease ensure that both /oauth/token/request and /oauth/token/accessare accessible

 

So if you can help me, it will be very much useful.

      This topic has been closed for replies.
      Best answer by JDhere

      The issue was I was using a private IP for testing, so the error came:

      Klaviyo is unable to connect to Magento Server for OAuth Handshake.Url tried was: NonePlease ensure that both /oauth/token/request and /oauth/token/accessare accessible

      So I changed to public IP, it worked!

      6 replies

      K
      Klaviyo Employee
      klaviyojad
      Klaviyo Employee
      December 8, 2021

      @JDhere I will need some more details from you so have sent you a PM in order to troubleshoot

        L
        Contributor I
        Laeubinl
        Contributor I
        December 27, 2021

        Hi @JDhere Was your issue resolved, and how? I am facing same error on 2.4.3 and it is no firewall issue as the requests reach the server. But the requests get a 302 to base_url and message 'invalid form key'.. any idea? Thanks

         

         

        K
        Klaviyo Employee
        klaviyojad
        Klaviyo Employee
        December 27, 2021

        @Laeubinl I work for Klaviyo Support and not sure if your issue is the same as JDhere.  Have you been trying this from a local virtual environment?  If so unfortunately you cannot integrate with Klaviyo.  If not, I would like to suggest that you follow protocol to contact support as documented here as we will need to get further details from you.

        J
        Problem Solver I
        JDhereAuthorAnswer
        Problem Solver I
        March 16, 2022

        The issue was I was using a private IP for testing, so the error came:

        Klaviyo is unable to connect to Magento Server for OAuth Handshake.Url tried was: NonePlease ensure that both /oauth/token/request and /oauth/token/accessare accessible

        So I changed to public IP, it worked!

          S
          Contributor I
          Sunil_1999
          Contributor I
          June 9, 2022

          The issue was I was using a private IP for testing, so the error came:

          Klaviyo is unable to connect to Magento Server for OAuth Handshake.Url tried was: NonePlease ensure that both /oauth/token/request and /oauth/token/accessare accessible

          So I changed to public IP, it worked!

          Hi can you tell me where i need to  be change the public ip in magento klaviyo extension

          K
          Klaviyo Employee
          klaviyojad
          Klaviyo Employee
          June 9, 2022

          The issue was I was using a private IP for testing, so the error came:

          Klaviyo is unable to connect to Magento Server for OAuth Handshake.Url tried was: NonePlease ensure that both /oauth/token/request and /oauth/token/accessare accessible

          So I changed to public IP, it worked!

          Hi can you tell me where i need to  be change the public ip in magento klaviyo extension

          @Sunil_1999  I am not sure I am following your inquiry.  Magento Integration will only work with a Magento instance on a public IP why would you need to change anything in the magento klaviyo extension if its installed on a magento with a public ip?

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