List triggered flow

Question

Hi! I’m creating my first List-triggered flow and am wondering if this is the right path. I’m trying to increase my product reviews on new items I just added to my catalog and am sending out an email to invite my existing customers to try the new products with a discount.

Is a List triggered flow my best option here?? From what I’m reading in the Help Center, if/when I add new contacts to the list this flow will be triggered and I dont want down the line (months from now) to have this email flow be sent to the new contacts if I no longer will be offering the discount at that future time. Any inputs would be appreciated!

JessFosnough · Accepted Answer

Hi @gracmbb,You are correct, if the trigger for the flow is a list, then adding new subscribers will trigger the flow. You have a few options here:1 - Use a list flow, and if you decide in the future you no longer want to offer the discount, you can turn off the flow.2 - Create a segment that has specific parameters that new customers wouldn’t automatically have- ie, add a profile propertyof “Reivew New Products” and update that property to Yes for customers that you want to receive the flow. Then trigger the flow from the segment.3 - You can also add a flow filter to exclude new additions. For example, when I migrated to Klaviyo, I didn’t want all my contacts to get a welcome email. So when I imported them, they had “Yes” in a profile property named Manual Add. My welcome flow has a filter that says Manual Add does not equal Yes, so anyone with that property will not be added to the list flow.I’m sure there are more options I haven’t thought of, hopefully this helps.Best of luck!

gracmbb · Answer

Hi@gracmbb,You are correct, if the trigger for the flow is a list, then adding new subscribers will trigger the flow. You have a few options here:1 - Use a list flow, and if you decide in the future you no longer want to offer the discount, you can turn off the flow.2 - Create a segment that has specific parameters that new customers wouldn’t automatically have- ie, add a profile propertyof “Reivew New Products” and update that property to Yes for customers that you want to receive the flow. Then trigger the flow from the segment.3 - You can also add a flow filter to exclude new additions. For example, when I migrated to Klaviyo, I didn’t want all my contacts to get a welcome email. So when I imported them, they had “Yes” in a profile property named Manual Add. My welcome flow has a filter that says Manual Add does not equal Yes, so anyone with that property will not be added to the list flow.I’m sure there are more options I haven’t thought of, hopefully this helps.Best of luck!@JessFosnoughthank you so much!!

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