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Contributor IV
November 20, 2024
Solved

magento module uninstalled but still JavaScript

  • November 20, 2024
  • 12 replies
  • 207 views

Hi,

We used the official Magento plugin via composer for about a year or so, but recently we're forced to stop using.

We followed instructions to disable and remove, and inside admin config area etc are gone.

However we still see a load of JavaScript on the front page.

Does anyone know how to remove this pls?

 

Thanks

    This topic has been closed for replies.
    Best answer by chloe.strange

    Hi ​@danielpugh

    Here is a link I was able to find for their support (Magento is now Adobe Commerce): https://commercemarketplace.adobe.com/contacts. Hope that helps! 

    ~Chloe

    12 replies

    Contributor IV
    December 25, 2024

    Thanks ​@MANSIR2094  I'll start checking those tables after the break.

     

     I can't see why/that that third party modules will add the klaviyo JavaScript 

     

    Also... It wasn't on our stage site until I added the klaviyo module.  Now have the same issue with that site....

    MANSIR2094
    Expert Problem Solver IV
    Expert Problem Solver IV
    December 25, 2024

    Hello Danielpugh,

    Thanks for the feedback! Since the issue appeared after adding the Klaviyo module, it’s likely the module added the JavaScript programmatically. Along with checking the database tables, also inspect the module’s files (e.g., etc/frontend.xml or layout files) for any references to the script.

    If the issue persists, we could further debug the module or explore a clean reinstallation to ensure no leftover configurations. Let me know if you need support with this! 

    Mansir Digital Portfolio