Migrating from Mailchimp - accidentally uploaded entire list to SUPPRESSED!

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hi there i am new to klaviyo - i accidentally just uploaded all my contacts from my previous email provider to the suppressed list - i need to remove them all and start over! is there an easy way to do this?

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David ToAnswer

Klaviyo Employee

Hello @RTBmod,

Welcome to the Klaviyo Community!

As called out in our How to bulk delete or suppress email contacts in Klaviyo Help Center article:

Bulk deleting and suppressing a group of emailable contacts is permanent. There is no way to bulk unsuppress or recover contacts.

Though, I would suggest reaching out and speaking with our wonderful Support colleagues to see what the available options would be.

I hope this helps!

David

David ToAnswer

Klaviyo Employee

Hello @RTBmod,

Welcome to the Klaviyo Community!

As called out in our How to bulk delete or suppress email contacts in Klaviyo Help Center article:

Bulk deleting and suppressing a group of emailable contacts is permanent. There is no way to bulk unsuppress or recover contacts.

Though, I would suggest reaching out and speaking with our wonderful Support colleagues to see what the available options would be.

I hope this helps!

David

R

RTBmodAuthor

Contributor I

Thank you - turns out this could only be achieved by reaching out to support and they did in manually. Appreciate it!

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