Needed OTP feature while paying for recurring charge

Forum|Forum|4 years ago
May 19, 2022
1 reply
74 views

As our bank is asking for OTP while paying for recurring charges and Klaviyo doesn’t have this feature. In this case our Klaviyo account has been suspended and due to payment error. We needed OTP feature

This topic has been closed for replies.

Best answer by Dov

Hi @Binal IW,

Thanks for sharing this information with us and I apologize for the trouble you’ve been experiencing.

I see you are already in contact with a member of our support team. I recommend continuing to work with them towards a resolution. In the meantime, you may want to consider using a separate credit card while you contact your bank to approve the payment.

Thanks for being a member of our community.

DovAnswer

Klaviyo Alum

Hi @Binal IW,

Thanks for sharing this information with us and I apologize for the trouble you’ve been experiencing.

I see you are already in contact with a member of our support team. I recommend continuing to work with them towards a resolution. In the meantime, you may want to consider using a separate credit card while you contact your bank to approve the payment.

Thanks for being a member of our community.

DD

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