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Contributor I
Nov 16, 2021 8:45 PM UTC
Solved

On Email Inputs for my Forms I don't see the "Auto-fill with email if already tracked" checkbox

Hi, I’m trying to create a form where a user that has already subscribed can change their name. From what I found here https://www.klaviyo.com/blog/personalize-onsite-experience-with-segment-targeted-forms the Email input should have a checkbox that says “Auto-fill with email if already tracked"…

 

However, my forms don’t seem to have that option…

 

 

Anyone have any ideas why that options is not showing up for me? Or how to make it appear?

This topic has been closed for replies.
alex.hong
alex.hongAnswer
Klaviyo Alum
Nov 16, 2021 11:24 PM UTC

Hey there @restless,

Welcome to the Community! 

Unfortunately, this feature is no longer available. This is following an overall security improvement to prevent bad actors from potentially capturing user email and phone numbers.

We apologize for the inconvenience.

 

All the best,

Alex
 

2 replies

alex.hong
alex.hongAnswer
Klaviyo Alum
Nov 16, 2021 11:24 PM UTC

Hey there @restless,

Welcome to the Community! 

Unfortunately, this feature is no longer available. This is following an overall security improvement to prevent bad actors from potentially capturing user email and phone numbers.

We apologize for the inconvenience.

 

All the best,

Alex
 

restlessAuthor
Contributor I
Nov 17, 2021 9:24 PM UTC

Ok thanks so much Alex