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Contributor I
June 11, 2025
Solved

POST Purchase Benefits of Each product

  • June 11, 2025
  • 3 replies
  • 157 views

Hello,

 

Our store sells 4 products. Each product has it’s own set of benefits. Is it possible to set an email flow that is being triggered after the customer has placed an order? The email content would include the benefit of each of the item(s) being ordered

    Best answer by MANSIR2094

    Hey ​@greensal_lc ,

     

    yes it's 100% possible with klaviyo.

     

    You can set up a post-purchase flow triggered by "placed order", then use dynamic blocks or conditions to show the specific benefits of each product in the email based on what they ordered.

    3 replies

    MANSIR2094
    Expert Problem Solver IV
    Expert Problem Solver IV
    June 11, 2025

    Hey ​@greensal_lc ,

     

    yes it's 100% possible with klaviyo.

     

    You can set up a post-purchase flow triggered by "placed order", then use dynamic blocks or conditions to show the specific benefits of each product in the email based on what they ordered.

    Mansir Digital Portfolio
    TJ Mapes
    Problem Solver IV
    2025 Champion
    June 11, 2025

    Hey there. This is a great way to personalize the post-purchase experience.

    Set up a post purchase flow if you haven’t done so already.

    Within the flow, add conditional splits for each product you have. That way you can create custom email content per unique product.

    While brief, it’s the simplest way to explain that one.

     

    Here is a visual of how you’d do that!

     

    Contributor I
    June 11, 2025

    Thanks Mansir and TJ Mapes!

    Two great approaches for the problem on hand. I believe Mansir’s approach will reduce the overall emails sent out to the client which they will appreciate.