Recommendations Block

4 replies
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When in klaviyo someone product not in Shopify then we will have to set recommendation block for this client but in klaviyo not shows product button in blocks so how to add and set recommendation block for this email.

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stephen.trumbleAnswer

Klaviyo Alum

Hey @sachin16

To simply answer your question, your Klaviyo product catalog is directly updated by your shopify catalog. If the products are not published in Shopify, they will not be available to use in Klaviyo for a recommendation block.

-Stephen

stephen.trumble

Klaviyo Alum

Hey @sachin16

I have a couple of questions to clarify what you are trying to accomplish:

You are trying to create a product recommendation block in your email template?
You want to recommend products that are not on your shopify store?
What block are you trying to view products in? What do you mean by product button?

Thank you for clarifying for me so I can give you the best answer possible!

-Stephen

sachin16Author

Active Contributor IV

You want to recommend products that are not on your shopify store?

I want answer for this question.

Thank you

stephen.trumbleAnswer

Klaviyo Alum

Hey @sachin16

To simply answer your question, your Klaviyo product catalog is directly updated by your shopify catalog. If the products are not published in Shopify, they will not be available to use in Klaviyo for a recommendation block.

-Stephen

sachin16Author

Active Contributor IV

Thank you for giving me answer.

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