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Recommendations Block

  • April 26, 2022
  • 4 replies
  • 80 views

sachin16
Active Contributor IV
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When in klaviyo someone product not in Shopify then we will have to set recommendation block for this client but in klaviyo not shows product button in blocks so how to add and set recommendation block for this email.

Best answer by stephen.trumble

Hey @sachin16 

To simply answer your question, your Klaviyo product catalog is directly updated by your shopify catalog. If the products are not published in Shopify, they will not be available to use in Klaviyo for a recommendation block. 

4 replies

stephen.trumble
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  • Klaviyo Alum
  • 1515 replies
  • April 26, 2022

Hey @sachin16 

I have a couple of questions to clarify what you are trying to accomplish:

  • You are trying to create a product recommendation block in your email template?
  • You want to recommend products that are not on your shopify store?
  • What block are you trying to view products in? What do you mean by product button?

Thank you for clarifying for me so I can give you the best answer possible!


sachin16
Active Contributor IV
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  • Author
  • Active Contributor IV
  • 28 replies
  • April 27, 2022
  • You want to recommend products that are not on your shopify store?

I want answer for this question.

Thank you


stephen.trumble
Forum|alt.badge.img+60
  • Klaviyo Alum
  • 1515 replies
  • Answer
  • April 27, 2022

Hey @sachin16 

To simply answer your question, your Klaviyo product catalog is directly updated by your shopify catalog. If the products are not published in Shopify, they will not be available to use in Klaviyo for a recommendation block. 


sachin16
Active Contributor IV
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  • Author
  • Active Contributor IV
  • 28 replies
  • April 28, 2022

Thank you for giving me answer.