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sachin16
Active Contributor IV
Active Contributor IV
April 26, 2022
Solved

Recommendations Block

  • April 26, 2022
  • 4 replies
  • 107 views

When in klaviyo someone product not in Shopify then we will have to set recommendation block for this client but in klaviyo not shows product button in blocks so how to add and set recommendation block for this email.

    This topic has been closed for replies.
    Best answer by stephen.trumble

    Hey @sachin16Β 

    To simply answer your question, your Klaviyo product catalog is directly updated by your shopify catalog. If the products are not published in Shopify, they will not be available to use in Klaviyo for a recommendation block.Β 

    4 replies

    stephen.trumble
    Klaviyo Alum
    April 26, 2022

    Hey @sachin16Β 

    I have a couple of questions to clarify what you are trying to accomplish:

    • You are trying to create a product recommendation block in your email template?
    • You want to recommend products that are not on your shopify store?
    • What block are you trying to view products in? What do you mean by product button?

    Thank you for clarifying for me so I can give you the best answer possible!

    -Stephen
    sachin16
    Active Contributor IV
    sachin16Author
    Active Contributor IV
    April 27, 2022
    • You want to recommend products that are not on your shopify store?

    I want answer for this question.

    Thank you

    stephen.trumble
    Klaviyo Alum
    April 27, 2022

    Hey @sachin16Β 

    To simply answer your question, your Klaviyo product catalog is directly updated by your shopify catalog. If the products are not published in Shopify, they will not be available to use in Klaviyo for a recommendation block.Β 

    -Stephen
    sachin16
    Active Contributor IV
    sachin16Author
    Active Contributor IV
    April 28, 2022

    Thank you for giving me answer.