Restoring lists to a previous state

Forum|Forum|4 years ago
March 17, 2022
1 reply
201 views

Is there a way to restore lists to a previous state? I tried to suppress some profiles I believed were inactive and it ended up taking a huge chunk out of both of our main emailing lists that we use. I want to start back from square 1 so to speak so I can work through the logic to make sure that doesn’t happen. Is it possible for Klaviyo to restore a previous version of a list for me?

This topic has been closed for replies.

Best answer by Dov

Hi @brtski,

Thanks for reaching out to the community.

While there is no “undo” button for a particular list, you can contact our support team who can bulk unsuppress profiles as a one-time courtesy if this was done out of error. Please include the name of the list you suppressed in your email to our team.

Thanks for being a member of the community.

DovAnswer

Klaviyo Alum

Hi @brtski,

Thanks for reaching out to the community.

While there is no “undo” button for a particular list, you can contact our support team who can bulk unsuppress profiles as a one-time courtesy if this was done out of error. Please include the name of the list you suppressed in your email to our team.

Thanks for being a member of the community.

DD

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials