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Contributor I
October 27, 2021
Solved

Segment Based on Email Client

  • October 27, 2021
  • 2 replies
  • 1054 views

In the blog article iOS 15: How to Prepare for Apple’s Changes, it states users can send to their Apple Mail users separately to measure the impact of the updates. 

We haven’t yet segmented our profiles by email client, and the only information I can find on email clients is in the Email Opens by Email Client. I’m trying to segment out Apple Mail profiles, like the article suggested. 

Any clue on how I can segment out profiles by email client? Thanks.

    This topic has been closed for replies.
    Best answer by alex.hong

    Hi there @at6778 ,

    Welcome to the Community and thanks for posting here!

    To create a segment of Apple Mail/Mobile Safari users, you can use this segment definition: 
    ?name=Screen+Shot+2021-09-26+at+9.07.28+AM.png

    By using this as a segment definition, you will sort people by email clients (specifically Apple/iOS).

    There is also a great article regarding Segment conditions that helps when deciding how to create a segment.

    Have a good day!
    Alex

    2 replies

    alex.hong
    alex.hongAnswer
    Klaviyo Alum
    October 27, 2021

    Hi there @at6778 ,

    Welcome to the Community and thanks for posting here!

    To create a segment of Apple Mail/Mobile Safari users, you can use this segment definition: 
    ?name=Screen+Shot+2021-09-26+at+9.07.28+AM.png

    By using this as a segment definition, you will sort people by email clients (specifically Apple/iOS).

    There is also a great article regarding Segment conditions that helps when deciding how to create a segment.

    Have a good day!
    Alex

    at6778Author
    Contributor I
    November 1, 2021

    Thank you!