Segment Shopify POS Leads by Retail Location

Question

We have set up Shopify POS information within Klaviyo so that we’re now able to segment by people who placed an order coming from the Source “POS”. However, we have 4 different retail locations that we’re working with and want to further be able to segment by the retail location where the sign up / purchase was made. How do we pull this data from Shopify POS. Is there additional set up on the Shopify POS side or a field that I’m missing in Klaviyo?

Thanks!

alex.hong · Accepted Answer

Hi there @DinanJM,Welcome to the Community!Unfortunately, there is no direct method to segmenting by exact retail location. There were some workarounds and reasonings explained in the responses in the below Community post that I would recommend checking out!Thank you!Alex

lawsont · Answer

I had this same issue, but what I did was create a Shopify Flow for a specific location and made a new metric/event dedicated to that just indicating that they made a purchase, which was all I needed for my use case (bounceback coupon).

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials