Segment using start of product name or SKU

Question

Using segmenting, is it possible to build a segment that works off filtering part of the product name  or SKU? (where product name CONTAINS  “foo”) or (product name STARTS WITH “foo”). I can only see a filter for EQUALS in the segment filtering? Alternatively wildcards would work -are they available?

David To · Accepted Answer

Hello@Martin_Dee,Great question!At present it would not be possible to create a segment that filters off of just a partial phrase or property. Klaviyo’s segment and filter definitions require exact match phrasing to evaluated. @alex.honghas a great write up and explanation of this in his Community post which I’ve included below:I think it’s also helpful to further understand different data types and how it effects your segment and flow filters.I recommend taking a look at theAbout Data TypesHelp center article Klaviyo offers to learn more.In addition, both@Dovand@Hussein Kdouhtouched upon this subject in a recent Community post which I’ve included below:Thanks for being a Klaviyo Community member!David

SamLU · Answer

Hey @david.toI’ve followed your instructions exactly to createa segment, and unfortunately the definition consistently pulls through zero results. I’m aware of the case sensitivity etc. The term i’m using should pull through many results.Any idea what I’m missing here? I’ve just been on support chat about this and theagent said this feature is only available within flows, which based on your post here should not be the case.There are some workarounds within Shopify but I’drather work within Klaviyo.Any help appreciated.Sam

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