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Contributor I
March 28, 2022
Solved

Setting up my first flow but the emails doesn't get sent out! Help please!

  • March 28, 2022
  • 1 reply
  • 112 views

Hi Community,

 

Hopefully someone can help me with this.

 

I set up my first flow last week and imported about 7 contacts into a list. 

I set the trigger is “WHen someone Subscribes to that list”

 

I have the first email sent out immediately and the rest is 1 day interval. 

Then I set all email card becomes active

 

Since last week, nothing happens since.

 

You know what I did wrong here?

Cheers

 

This topic has been closed for replies.
Best answer by Bobi N.

@ShoplocalSA 

From what you said I think the mistake you made is first you uploaded the people to the list and than you set the flow live.. for this to work the flows must be live before you add people to the list. Emails will be sent out only if you add people to the list after emails are live in that flow.

1 reply

Bobi N.
Partner - Platinum
Bobi N.Answer
Champion & Partner
March 29, 2022

@ShoplocalSA 

From what you said I think the mistake you made is first you uploaded the people to the list and than you set the flow live.. for this to work the flows must be live before you add people to the list. Emails will be sent out only if you add people to the list after emails are live in that flow.

Head Email Marketing Technician at Flowium