Shopify newsletter signup form not adding to klaviyo list

Question

I’m using Shopify Dawn theme and inserting a section with email signup, but when I use it the email is only added to Klaviyos contact list, and I can’t get it into the newsletter list.

I’ve also tried to create a signup form through Klaviyo and added the embed code to my newsletter page in a custom liquid sectoion, but nothing shows up, it’s just blank.

Shopify is in my Klaviyo integrations and vice versa.

David To · Accepted Answer

Hey @Beancake12,In addition to the wonderfully helpful video provided @thepowerofcopy, I’ve included some Community posts below which has helped other Community members on this topic:From many of these discussions and my own experience, your Shopify provided signup form may not be adding subscribers to a specific list due to:Multiple Klaviyo.js installed eachpointing to different Klaviyo accounts being present on your siteThe Klaviyo hidden input group tag isn’t applied to the form yet to redirect subscribers to the Klaviyo listThe Shopify Accepts Marketing setting mentioned by Mae (thepowerofcopy) hasn’t been enabled yetYour subscribers have not confirmed their double opt-in confirmation emailI hope this helps!David

Beancake12 · Answer

@thepowerofcopy thank you for your response, and the great video, it was quick and easy to follow.

@david.to a lot of good answers, and you got it right! My list was set to double opt-in and I was trying to register with an alteration of my own mail, so I didn’t get the opt-in e-mail. Thank you for your response.

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