Sign up form suddenly disappeared from desktop

Forum|Forum|4 years ago
December 6, 2021
2 replies
246 views

Hi, I don’t know why my sign up form disappeared from desktop view, I didn’t make any changes in the setting. It still shows up on mobile;

My site: here

Does anyone know how to get it back on desktop?

Thank you!

Sign-up forms

This topic has been closed for replies.

Best answer by Dov

Hi @AnhV,

Thank you for sharing this question with us.

When I visited your site on desktop, I was able to see the form (on the bottom-left of your homepage). Can you check again to see if it is populating for you?

If not, this leads me to believe you have a browser, plug-in or firewall enabled preventing the form from populating. I would also try viewing the form from another browser and/or an incognito window to confirm.

DovAnswer

Klaviyo Alum

Hi @AnhV,

Thank you for sharing this question with us.

When I visited your site on desktop, I was able to see the form (on the bottom-left of your homepage). Can you check again to see if it is populating for you?

If not, this leads me to believe you have a browser, plug-in or firewall enabled preventing the form from populating. I would also try viewing the form from another browser and/or an incognito window to confirm.

DD

A

AnhVAuthor

Contributor I

Thank you @Dov, the last time I checked on my laptop, it completely disappeared but now it shows up again, that’s weird. Thanks for letting me know.

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials