Signup Form not adding mails into New Subscriber List

2 replies
90 views

Statics show there are 8 submissions in “New Subscribers”

but there are just one Member… Why???

List growth & forms

This topic has been closed for replies.

MANSIR2094Answer

Expert Problem Solver IV

Hello @talhahussain

The difference likely arises from:

1. Unconfirmed Subscriptions: Subscribers may not have completed a double opt-in process.

2. Duplicate Submissions: Only unique entries count as members.

3. Invalid Emails: Fake or invalid addresses are excluded.

4. Membership Criteria: Some submissions may not meet required criteria.

Check the submission status or platform settings for clarity. Let me know your platform for tailored guidance.

Mansir Digital Portfolio

MANSIR2094Answer

Expert Problem Solver IV

Hello @talhahussain

The difference likely arises from:

1. Unconfirmed Subscriptions: Subscribers may not have completed a double opt-in process.

2. Duplicate Submissions: Only unique entries count as members.

3. Invalid Emails: Fake or invalid addresses are excluded.

4. Membership Criteria: Some submissions may not meet required criteria.

Check the submission status or platform settings for clarity. Let me know your platform for tailored guidance.

Mansir Digital Portfolio

A

ashgc1997

Customer Champion

Hey there, super valid question that does have people scratching their heads sometimes, as the above contributor mentioned, it is most likely duplicate submissions and the persons email will only appear once in your list, you can test this yourself with an embed form and different emails etc so you can understand the logic a bit better. Also worth checking your consent settings on the list to ensure you have your preferred opt in settings on here.

Here is more info in this article on this exact topic: https://help.klaviyo.com/hc/en-us/articles/4409993525403 happy lead generating! :)

Ash

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