Contributor I

SMS Work Flow not working

Forum|Forum|3 years ago
December 1, 2022
2 replies
107 views

Thought I would test out this platform before paying and so far it’s not great.

Ive done everything suggested in the SMS Flow not working chats and nothing seems to be working. Does the SMS Flow only work if you pay for an additional number?

This topic has been closed for replies.

alex.hong

Klaviyo Alum

Hi there @Blessed ,

Apologies for the inconvenience. I believe my colleague has answered you on this post.

B

BaylorGarrett

Contributor I

If your SMS workflow is not working, here are some steps you can try to troubleshoot the issue:

Check the SMS gateway configuration: Ensure that the SMS gateway settings are correct and that your account is properly configured.
Verify the number format: Make sure that the numbers being sent to are in the correct format, including the country code.

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