Hi there, my client has set up a Klaviyo account and has sent me an invite to join the account so that I can work on there. However, when I click the ‘Accept’ link it sends me in circles of asking me to log in, then sending me a security code via email, then when I put in the security code it says the link is expired and to request a new one. The link should not be expired as it was sent about an hour ago. Why is this happening and what can I do to fix it please? This is not an issue I have come across before.
Page 1 / 1
Hi
I would recommend reaching out to the Klaviyo Support team via chat or email. They should be able to troubleshoot your issue and help you accept your user account.
https://www.klaviyo.com/support
Hi there,
Whenever I been invited and I click the “Accept” link, throws token error. It’s affecting the current task.
I sent the support email. Hope I get some solution.
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.