The Pop-up is not showing on my Shopify Plus store

Forum|Forum|4 years ago
April 21, 2022
1 reply
112 views

Hi

Why the pop up is not working on my Shopify plus store? Like it shows well on store.brand.com, but not showing on au.brand.com, uk.brand.com, etc.

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Best answer by alex.hong

Hi there @Charlene,

Thanks for posting to the Community.

As initial guidance and troubleshooting, do you mind going through these two community posts to see if the situation and setup is similar to yours? Paying attention to when and where the popup form should appear?

Thanks!

Alex

alex.hongAnswer

Klaviyo Alum

Hi there @Charlene,

Thanks for posting to the Community.

As initial guidance and troubleshooting, do you mind going through these two community posts to see if the situation and setup is similar to yours? Paying attention to when and where the popup form should appear?

Thanks!

Alex

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